Gill’s TV Setup & Instructions

*You must first connect the box to your internet by either plugging in a LAN cable or connecting to your wireless router in the main menu settings. Also, from the main menu in settings – device preferences – date & time, set the time zone to EST New York so that the live TV guide will be correct.
For more reliable streaming, go to the “VPNIO” app in the main screen and click to connect. You should reconnect this whenever the box is restarted.

Live TV

Open the MyTV app in the home screen.
The easiest method to navigate all the channels is to use the “Groups” button on the remote

This will open the different categories of channels available.

• USA Entertainment are the US cable channels.
• Premium Movie Networks are premium cable channels (HBO, Showtime, etc).

Once in a channel group the “Guide” button will open the guide for only the channels in that group.

• The “All” group will show the guide for every channel available in numerical order (over 6,450).

On Demand (called PLEX)

Open the MyTV app if it is not already open in Live TV.
You must be on a live TV channel first to access this below (you cannot have the guide or groups menu open).
Click the 3 bars button next to the home button on the remote.

In the menu that appears, scroll down to “Connections” and enter.
Click right to highlight Plex and enter to connect.
Plex will open on a 24/7 channel.

• Similar to Live TV, guide will show the 24/7 channels guide and groups will also show the different categories of these channels (Not all of these 24/7 channels may provide reliable streaming content).

To access the On Demand content, click the 3 bars button again to open the menu.
“VOD” will show the categories of all the movies available.
“TV Series” will show all the TV series available grouped by the original provider such as Netflix, Disney+, AMC, HBO, NBC, and many more.
To return to Live TV, hit the 3 bars button and scroll to connections again to click back to Live TV.

• This is how you will be able to change from Live TV to Plex and back again.

Tips

Live TV will stream with slower internet, but Plex may not.
When you are in Live TV and hit the 3 bars button, you will see choices for VOD and TV Series. These are not functional in the Live TV section, they are only available when you change over to PLEX. In Plex you can “favorite” movies and shows by clicking on the star in that title, then more quickly and easily access them in the favorites group.
You can also favorite channels in Live TV by clicking down on the remote while you have a show open in that channel. This opens the “actions” menu for that channel, and you can click the star to favorite.

• This is the best method to more easily access the channels you watch the most by creating your own favorites channel group.

The main menu will show if there is a software update available, and you should always update to ensure the most reliable streaming is available.
The main menu also has a “Help Center” with many instructional videos in the Tutorial section.

*WARNING*

There is adult content available in the Plex on demand.
By default, it is locked with a passcode 0000.
To remove or change the passcode, click the 3 bars button, and scroll down to “Settings”, then down to “Parental Options” to modify the passcode settings.